1. Introduction
Welcome to Goal Pediatric Orthotics (“Goal Pediatric Orthotics,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, communications, and services.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our team, or request information about our pediatric orthotic and cranial helmet services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name of the parent, guardian, or individual contacting us.
- Email address and telephone number.
- Mailing address and preferred location.
- Information submitted through contact forms, appointment requests, or other website forms.
Health-Related Information
If you voluntarily provide information about a child’s orthotic needs, treatment, or cranial helmet care through our website or other communication channels, we may receive health-related information. We handle such information in accordance with applicable privacy laws and our obligations as a healthcare provider, where applicable.
Please do not submit sensitive medical information through general website forms unless the form is specifically intended and appropriately secured for that purpose.
Technical Information
When you visit our website, we or our service providers may automatically collect certain technical information, including:
- IP address and browser type.
- Device and operating system information.
- Pages visited and time spent on the website.
- Referring websites and general website usage data.
3. How We Use Your Information
We may use the information we collect to:
- Respond to questions and requests from parents, guardians, and healthcare providers.
- Coordinate appointment inquiries and communicate about our services.
- Provide information about pediatric bracing and cranial helmet care.
- Improve our website, services, and family experience.
- Maintain website security and prevent fraud or misuse.
- Meet legal, regulatory, billing, and administrative obligations.
- Send updates or promotional communications where permitted by law and, when required, with your consent.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to remember preferences, understand website traffic, improve functionality, and measure the effectiveness of our communications.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
If we use third-party analytics, advertising, or embedded services, those providers may collect information according to their own privacy policies.
5. How We Share Information
We do not sell personal information in exchange for money. We may share information, as permitted by applicable law, with:
- Service providers who support website hosting, communications, scheduling, and business operations.
- Healthcare providers, insurers, and other parties involved in coordinating care, where appropriate and authorized.
- Professional advisers, regulators, or government authorities when legally required.
- Other parties when necessary to protect our rights, the safety of individuals, or the security of our services.
Where applicable, we use appropriate safeguards and agreements when sharing protected health information.
6. Children’s Privacy
Our services are designed to support children and their families. We recognize the importance of protecting children’s personal information.
Our website is intended primarily for parents, guardians, healthcare professionals, and other adults seeking information about our services. We do not knowingly collect personal information directly from children through general website forms without appropriate authorization.
Parents or legal guardians who have questions about information submitted regarding a child may contact us using the information provided below.
7. Health Information and HIPAA
Certain information handled by Goal Pediatric Orthotics may be subject to the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws, depending on our legal status and the circumstances of the information collected.
Where HIPAA applies, protected health information is handled in accordance with applicable requirements. Additional information about healthcare privacy practices may be provided in a separate Notice of Privacy Practices.
This website Privacy Policy does not replace any legally required healthcare privacy notice.
8. Data Security and Retention
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including applicable legal, healthcare, and recordkeeping requirements.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain information, subject to legal and regulatory obligations.
- Withdraw consent where processing relies on consent.
- Opt out of certain marketing communications.
- Exercise other rights provided under applicable privacy laws.
To submit a privacy request, please contact us using the details listed below. We may need to verify your identity or authority to act on behalf of a child.
10. Third-Party Websites
Our website may contain links to third-party websites, scheduling services, or other online resources. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact your nearest Goal Pediatric Orthotics location.
Goal Arizona
- Monday–Friday, 8:00 AM–5:00 PM
- (480) 256-9660
- samantha@goalpediatrics.com
- 888-902-1129
Goal Texas
- Monday–Friday, 9:00 AM–5:00 PM
- (409) 949-4100
- kayla@goalpediatrics.com
- 281-957-9757
Goal Utah
- Monday–Friday, 9:00 AM–5:00 PM
- (385) 215-9985
- valerie@goalpediatrics.com
- 877-225-9880